Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather data you willingly share. This includes your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when placing orders, though processing is securely handled by our payment partners.

For our corporate clients, we may request additional business information such as company registration details, preferred delivery timelines, and budgeting needs. This helps us tailor our service to fit your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Sprig Silent Portal respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize safeguarding your personal data and employ suitable technical and organizational safeguards. This involves secure storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on relevant laws, you may be entitled to view, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Site Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how people navigate our site. Cookies enable us to remember your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, consult our Cookie Policy.

External Links

This site may include links to external sites or services. This privacy policy covers only Sprig Silent Portal and our website. We do not take responsibility for the privacy practices of those external sites.

We invite you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.